Joosep Serva

Avokaado · Tallinn, Remote

• Owned the entire backend and AI pipeline (Flask + SQLAlchemy) — from document ingestion to agent orchestration, turning legal documents into interactive AI agents
• Designed a multi-stage processing pipeline — extracting document structure, building data models, and generating business logic and decision rules from PDFs and DOCX
• Built stateful AI agents with LangGraph for contract editing and review — orchestration with conversation tracking and tool calling
• Engineered PDF processing with Docling and Azure Document Intelligence — table detection, annex splitting, deterministic placeholder mapping for reliable LLM handling

LHV Bank · Tallinn, Hybrid

• Started with a regulatory RAG chatbot, then evolved it into a generic plug-and-play platform where any team could create their own AI assistant from PDFs, webpages, and other resources — built on OpenSearch for retrieval, Langfuse for observability, with integrations for Slack, Zendesk, and a standalone API
• The scalable architecture made it trivial to spin up new bots — the insurance team's “Kindlustusguru” was set up with minimal effort and won Project of the Year at LHV Summer Days
• Created a Slack-integrated incident routing app that uses AI to analyze problem reports and notify the right person instantly
• Set up bank-wide AWS SageMaker Studio environment, handling infrastructure and DevOps for ML teams across the organization
• Earned AWS AI Practitioner certification (Early Adopter, Jan 2025)

Solutional · Tallinn, On-site

• Java development in a consultancy setting with extreme programming and pair programming practices

LHV Bank · Tallinn, Hybrid

• Replaced a business-critical Excel workbook used by treasury with a full-stack web application for tracking LHV accounts held at external banks — used daily across multiple departments
• Full stack: Java Spring backend, Angular frontend, deployed via Kubernetes with CI/CD — banking-grade reliability requirements

kood/Jõhvi (42 school model)

• Top 5% of 500+ students across 2 batches — completed the 2-year curriculum in under 8 months
• Privahunt (Cybersecurity Hackathon): built an AI-powered personal data risk assessment tool in 48h, reached finals, won Tera VC mentoring, 100+ users in first 24 hours

Estonian Academy of Music and Theatre

• Co Principal Horn, Estonian Defense Force Orchestra (2019–2020)

Tallinna Ülikool